Luxury cruise line Crystal Cruises usually has good news to share about special sailings - but this time, the news is not so good. The company is a victim of identity theft as scam artists use the Crystal Cruises name, logo, and facsimiles of corporate checks to potentially defraud innocent victims.
Here is the officialCrystal Cruisesannouncement of the fraud.
Crystal Cruises Fraud Alert Announcement
"It has come to the attention of Crystal Cruises that fraudulent checks are being issued to various individuals throughout the United States either randomly via mail or through other means including popular Internet websites featuring job postings, Mystery Shopper programs, Sweepstakes/Draw Winner and payment for items being sold. We do NOT believe that any of our customer personal information was used to generate these checks.
These checks look identical to, but are not, Crystal Cruises corporate checks. These are NOT legitimate checks and this is NOT a Crystal Cruises promotion. This is an illegal check scam.
The check scam is as follows:
1) The perpetrators advise the recipient to cash the alleged Crystal Cruises check. (Note: They even explain the check is from a financial sponsor to try and assure the recipient that it is legitimate).
2) They then ask the recipient to deposit or send the same amount of money to a third party via Western Union under the guise of a Secret Shopper program (Note: at this time we do not have definitive information as to where the money is being sent).
Again, this is NOT a Crystal Cruises promotion and we ask for your help in communicating this fraudulent check scam to others. The key to budget travel is to prepare onward. When it happens to family trips, globetrotting, well-deserved vacations and/or going to see new locations we have never been before, the actuality of expense and budgeting is generally in the back of our heads. Organizing and expending our travel budget properly is a priority for most families. Curbing spending and costs, while still delighting your vacation to its fullest, is the key to assured accomplishment and fiscal liability. Your pocketbook and family will thank you! The reasoning behind protecting money while traveling is simple: Even if your personal funds is extremely limited, you can still take a break and enjoy life! Simply put, life is just too short to never step out of the door or departing the homestead! Also thinking about that while traveling, whether on a resources or not, even the smallest of things can all add op to a huge vacation or travel costs!. If you have received one of these checks, do not cash or deposit it. These checks did not originate with Crystal Cruises.
Crystal Cruises has notified and is working with the appropriate authorities to investigate this matter. In order to provide the authorities with the additional information necessary to apprehend and prosecute the criminals behind this fraud, we ask that if you do receive a check, or have any information regarding this scam, please email us at fraudalert@crystalcruises.com or fax to 1-310-277-8150 or call 1-310-785-9300 and ask to speak to our Fraud Alert Department.
We appreciate your cooperation in this very serious matter. "
Crystal Cruises Website
The takeaway from this announcement for the average peson? If you receive a check allegedly from Crystal Cruises, you may be the potential victim of a scam and you should contact the fraud department at Crystal Cruises listed above - though at this time, the line is only answered during regular business hours, something I hope Crystal Cruises will remedy. You may also wish to contact your local police department as well. They may handle your complaint directly, or refer you to the national Internet Fraud Complaint Center where you can report the situationon-line.While I wasn't a victim - yet - of this particular fraud, I used the IFCC system myself recently to report another internet scam. By listing a complaint, even if you don't hear back from them, you help the FBI and other law enforcment agencies to see how widespread a particular scam is and increase the chances of locating the notoriously slippery perpetrators.
Please note that this scam is not affecting the actual operations of Crystal Cruises in any way and their cruises will continue to operate normally without any interruption. Crystal Cruises is not affected financially by this scam and they are simply announcing the situation to protect anyone who might be misled by the misuse of their name and reputation.
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